Voice over Internet Protocol (VoIP) phone systems, just defined, is a technology that converts analog voice signals into digital data packets to facilitate two-way transmission of conversations in real time using the Net. VoIP is today revolutionizing company communications in a big way and other advantages including cost-savings lie in its functionality, multiple attributes and a host.
Besides many standard features such as caller ID and call forwarding, VoIP has certain distinct advantages for business enterprises, including internet mobility, handling for conference calls of facility and voice mail.
VoIP has several other imaginatively designed features to enhance the caliber of business communications leading to increased productivity – speed dialing, locate-me-follow-me, do not disturb, call transfer, toll free numbers, caller ID blocking, multi-ring facility, distinctive ringing, improved voicemail, area code selection, anonymous call block and much more.
More than all these, when on company travel to whichever part of the world, you can continue with the same number which ensures you do not pass up on any valuable company call. You may be located anywhere in the world and also the caller will not know where you’re. It’s this portability feature that most company houses find exceptionally useful.
It’s true that hitherto big corporations alone have an unfair advantage over small and mid sized businesses and that injustice has been remedied with the coming into existence of VoIP technology. VoIP has meant for small and midsized company houses several advantages – lower overhead costs, enhanced customer relationship management (CRM), better rapport with clients, speedier exchange of advice, more efficient coordination among workers, business associates and customers.
The VoIP technology may be used to connect your offices into one dial plan throughout the country as calls can be transferred from one point to another like they were in exactly the same office premises. At a lower price, more advanced applications – such as call recording, voicemail to e-mail, network faxing etc – can be availed with VoIP in place.
We’re living in the exact age of the Internet and not having VoIP system at your business place will keep you out of the race and also make you lose business to your adversary. Using VoIP technology, you can enlarge your business opportunities in ways you never thought possible before.
But you should bear in mind that for your company to fully avail all the multiple benefits of VoIP offers, you should have a reliable broadband connection and equally significantly, you need to tie up with the proper VoIP service provider who is reputed and dependable and also sensitive of your specific company communication needs.
Again, you cannot straightaway reason your existing internet connection will support one or more VoIP phone calls 24 x 7 x 365 days per year. In fact, the more concurrent calls you receive, the more challenging it’s going to be for you to handle.
But there’s no denying that VoIP phone systems, when correctly implemented with a dependable provider and reputed ISP can not only save money and result in quality phone calls but also meaningfully help your company growth.
It’s clear that VoIP technology has come to stay as well as the population of conventional phone systems has started dwindling. All business houses agree that they are going to need to migrate to VoIP earlier than after – unless they would like to go out of business.